Return Merchandise Authorization Request

Please enter your information below so that we can process your RMA Request.  All fields are required. 


IMPORTANT NOTE: Due to Corona Virus, response times are significantly delayed.  Before Corona we always responded within 1 day.

Now, that is not always possible.  We are trying to balance HUGE increases in order volume with reduced staff.  Please be patient.

If you have not heard from us in 2 business days, please call ‭(602) 293-3240‬.

Thank you,






NOTE: All returns must be in NEW, RESALABLE Condition.  In order to be fair to all customers, we do NOT accept returns on PPE, products that have chemicals in them or pumps or other components that have been installed. Read our full Return Policy here:

NOTE: issuance of an RMA does not guarantee that a refund will be provided.  The RMA means you are authorized to return the item for review.  We encourage you to return your item using a shipping service that allows you to track your package.